2 Job Opportunities at Standard Chartered

Position: Trade Services Officer - (1900018137)

Job: Technology
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 19/Jul/2019
Unposting Date: 02/Aug/2019

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
To perform the following functions:

To ensure all trade transactions are accurately processed/input in accordance with the customers’ instructions and according to the bank’s operational instructions to protect both the customer’s and Bank’s interest. Ensure customer satisfaction, zero errors, no customer complaints, no duplication of payments etc
Ensure that Customer’s application has been signature verified, within limit or appropriate approval for excess has been obtained
To ensure that all transactions are finalized in a timely manner and within the agreed service standards defined by the Bank for a particular customer and product.
To assist the manager to interface with the customer to assist them complete forms and make any necessary clarifications
To keep safely customer documents and also keep accurate and complete records/files for all transactions as per policy and country law
To regularly reconcile relevant items pertaining to Trade Finance e.g. NOSTRO, Liability Accounts. Take appropriate corrective action and escalate problems
To provide efficient customer service at the Trade counter and respond promptly and with a helpful attitude to enquiries or requests for advice relative to new or outstanding transactions.
Engage in KYC campaign and meet the required standards in understanding of frauds and Money Laundering'
Carry out physical checks on transactions against those outstanding in TP system.
Ensure there is no process breakdown for all the products and on housekeeping activities.
Ensure digitization agenda is met.

Our Ideal Candidate

Level with at least C+ overall grade, C+ English and C+ Mathematics or equivalent. A University Degree or equivalent is however desirable
Sound knowledge of operational aspects of relevant Trade Services products and Systems. Also necessary to understand all the trade services products. Pass in at least Trade Skills Assessment Level 1.
Some knowledge of Banking and Trade Services operations.
A good knowledge and understanding of the provisions and definitions contained in the ICC Uniform Rules
Good understanding of Operational Risk including Money Laundering and Know Your Customer Group requirements & policy.

Apply now to join the Bank for those with big career ambitions.

CLICK HERE TO APPLY

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Position: Digital Product Manager - (1900016679)

Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 17/Jul/2019
Unposting Date: 31/Jul/2019

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
Strategy and Franchise Development

Rollout global suite of standardized products in market
Initiate design and development of best in class global product suite based on local needs by providing feedback on opportunity and co-creating globally scalable solutions with the central team
Collaborationwith key stakeholders (ID, Segments) in Retail Clients organization to provide direction on market opportunities and execution upon them.
Build and leverage strong alliances and business partners network to crystallize differentiated brand propositions across client segments
Actively manage the retail balance sheet to ensure optimization of returns
Manage the delivery of regulatory changes in order that they are delivered timely with seamless client experience and in a cost effective manner
Ensure balanced growth addressing Credit, Operations, Compliance and Service Delivery risks

Retail Products Performance Management

Establish Retail Products performance management standards and provide basis for challenge to accountable P&L heads
Accountability for growth in business drivers and P&L of Retail Products
Expand market share through sales volumes, card spends and liabilities balances
Ensure delivery of optimal product portfolio mix and risk weighted returns for the market

Compliance and Control

Ensure appropriate operational procedures and controls in place to operate within Credit and Operational Risk appetite framework
Ensure compliance to internal and external regulations
ORF / process universe adoption and governance

Our Ideal Candidate
Functional

Thought leadership in Retail Banking with appreciation industry products and developments
Strategy articulation and execution
Professional depth in Retail Products covering product development, acquisition, portfolio and risk management, marketing and campaign management
Deep understanding of in-market client product behaviors and life stages
Strong appreciation and ability to balance trade offs between risk and returns to achieve RORWA and P&L targets

Personal

Strong strategic acumen and execution capability
Relationship building and influencing – ability to build strong relationships across internal and external stakeholders / partners
Team leadership – Ability to inspire team to achieve targets while building bench strength
Adept at succeeding in a matrix organization

Apply now to join the Bank for those with big career ambitions.

CLICK HERE TO APPLY