About the job
About us
Airtel Tanzania PLC is one of the leading providers of telecommunications and mobile money services with operations across Tanzania. Headquartered in Dar es Salaam, Airtel Tanzania ranks amongst the top 3 mobile services providers in Tanzania in terms of subscribers. Airtel Tanzania offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice , data services as well as mobile money services both nationally and internationally. Airtel Tanzania aims to continue providing a simple and intuitive customer experience through streamlined customer journeys.
Airtel Tanzania PLC was launched in October 2001 and is Tanzania’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunications sector.
Role Purpose
Airtel Tanzania PLC is looking for a suitable candidate for the SMB Sales Executive Position for Arusha region. The incumbent will be responsible for;
- Acquiring quality business customers to contribute towards the Organization’s acquisition targets for Gross Adds – Voice (postpaid/Manual top)/ Data – Fixed and mobile.
- Acquisitions from competition and new entrants in the market
Key Responsibilities;
1. Capture Businesses from Competition/new entrants in the market.
- Establish an evolving target list of organizations not in Airtel Tanzania’s books – new entrants or from competitors
- Plan Effective and Call Plans
- Understand the needs of the prospective customers
- Create and do sales presentations to match company’s products/services with identified needs
- Provide solutions to products/services through face to face contact
- Write and follow up on Tenders and proposals.
- Knowledgeable of Airtel Tanzania’s products/services to facilitate sales efforts
- Maintains sales records and prepares sales reports
2. Increase share of wallet
- Maximizing the number of products and services sold to the existing by introducing solutions
- Alerts client to new or improved product/services
- Contacts and visits existing customers to determine needs
3. Minimize Debts
- Work with contact person and proactively keep the account debts to a minimum.
- Be innovative
4. Minimize churn at account level
- Suggest products and or services to be developed with marketing department.
- Determine ways to differentiate from competitors
- Work with management to identify up sell opportunities
- Maintain a regular schedule of contact
- Cement relationship with clients
- Assist marketing with design and promotional strategies
Qualifications and Experience;
- University degree in business, sales, marketing or equivalent qualification
- IT Literacy, an added advantage
- Able to operate in a performance driven organization
- Proficient in English and Swahili
- Minimum of 2-3 years’ experience in marketing/Sales position.
- Able to operate in a performance driven organization
- Good organizational and team work skills
- Self motivated, enthusiastic, energetic
- Attention to detail
- Confident, assertive with good negotiation skills
- Excellent time Management Skills
- Customer-centric
Deadline for receiving applications is 31st August 2021.
Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
“Airtel Tanzania Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.