CALL ATTENDANTS – 2 Posts
BACKGROUND:
TANESCO Savings and Credit Co-operative Society was established In 1968 and registered under the Co-operative Societies Act No 17 of 1968 with registration number No 1843. TANESCO SACCOS is a licensed SACCOS with no. MSP 3-TCDC/2021/00230.
TANESCO SACCOS opened up common bond to attract members from public and private institutions. The core business of the Society Is to mobilize savings, provide credit and other value added services to its members. At this end, TANESCO SACCOS would like to recruit competent employees to fill the following vacant posts.
TANESCO SACCOS is an equal opportunity employer and thus encourages all to apply.
CALL ATTENDANTS – 2 Posts
MINIMUM REQUIREMENTS:
Diploma in Mass Communication, Marketing or front office Management. No working experience Is required.
General competencies:
- Strong phone and verbal communication skills along with active listening
- Customer needs – oriented, Team worker
- Computer literacy, Customer needs – oriented
- Team worker and Good communication skills
DUTIES AND RESPONSIBILITIES
- To attend all members calls and provide them with feedback in due time II. To educate members on Society product and Services and other existing procedures If needed.
- Take records of member’s enquiries through phone and dispatching the messages to the office concerned.
- Provide all logistical support to all office services
- Attend and reply all incoming office emails and print all attachment therein
- Dispatching of official mall and transmission of messages within the office
REMUNERATION
An attractive compensation package will be offered to successful candidates as per TANESCO policies.
MODE OF APPLICATION
Interested applicants who meet the above qualifications and conditions may submit their applications accompanied with detailed Curriculum Vitae (CV), with email address, telephone number, copies of relevant certlficates/testimonials, and address of at least two referees. The applications should be addressed to:
CHAIRPERSON,
TANESCO SACCOS,
P.O. BOX 54231,
DAR ES SALAAM.
Closing date Is 17 August 2021. Only shortlisted applicants will be contacted for interview.