Manager : Data Centre and Network Facility Operations
At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Role purpose:
- Provide operations and maintenance leadership through controlling, managing, auditing, supporting daily Data Centre operations and Network facilities activities that ensure achievement of highest possible KPI targets, operational excellence as well as efficiency in network operations processes and cost.
- Responsible for acquisition, management and maintenance of Network facilities and physical/civil infrastructure including but not limited to Data centers, Fiber infrastructures and BTS sites.
- Maintain updated records, certificates and reporting of network architecture and service design in compliance to International Commission on Non-Ionizing Radiation Protection (ICNIRP) guidelines for Electro Magnetic Fields (EMF) exposure.
Key accountabilities and decision ownership
- Services Contract Governance: Control and operational management of the partners to deliver optimal end-to-end network availability and KPI target; including PM audits ATP’s, and quality of workmanship on all operational sites.
- Data Centre layout and Environment: Drive end-to-end process and governance to ensure there is structured Data Centre layout, cabling, and equipment positioning, implementation of heat and smoke detection and fire suppression to fully achieve efficiencies and compliance to Vodacom standards.
- Capacity Management: Drive end-to-end processes and procedures to manage Network infrastructure capacities and capabilities.
- Property Management: Plan and execute maintenance of Network civil infrastructure and physical property, including management of leases, contracts and statutory/ regulatory compliance. Management of site acquisition agents to ensure timely acquisition and preparations of lease agreements for site rollout, Management of Fiber Permit acquisition by Making sure that all Permits are received on Time.
- BCM/DRP: Ensure operational alignment and adherence to the company BCM/DRP policy and strategy.
EMF COMPLIANCES.
- Maintain updated records, certificates and reporting of network architecture and service design in compliance to International Commission on Non-Ionizing Radiation Protection (ICNIRP) guidelines for Electro Magnetic Fields (EMF) exposure.
The Spirit of Vodacom
- Earn customer loyalty
- Create the future .
- Experiment, learn fast
- Get it done, together
Role Profile
Must have technical/professional qualifications:
- University degree in Telecommunications/ Electrical/ Civil Engineering
- 3+ years’ experience in Telecommunications Operations management
- 3+ years’ in operation support, installations and commissioning
- Proven experience of working with multiple suppliers/vendors/ partners
- Advanced knowledge of mobile telecommunications network architecture/technologies
- Sound understanding of project management
- Knowledge of Data Centre management will be an advantage
Core competencies, knowledge and experience
- Problem analysis and resolution
- Planning and organizing
- Partner Governance
- SLA Management
- Incident Management
- Process Management
- Risk management
Skills
- Network Access Technology
- Monitor and Diagnose
- Dev Ops
- Service and Delivery Management
- Automation and Robotics
- Cloud
- Leading Organisation Culture and Change
- Security
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.