IT Supervisor/Network Engineer at HODI Company LTD

IT Supervisor/Network Engineer

 Arusha District

Description
REPORTS TO : Director of IT

EDUCATION AND CERTIFICATIONS

Diploma/Bachelor of Science in Computer Science or Information Technology
Microsoft Certified Professional
Cisco/Aruba/Ruckus Certified Network Associate & Engineer (Preferred)

EXPERIENCE

  • A minimum of 3 years working experience in a supervisor IT position, preferable in the Hotel sector. Strongly considered will be abilities and working experience with Networking companies both wired and Wi-Fi exposure
  • Desired experience in MS-Office and Hotel applications, such as Opera & Micros
  • Experience in working as a team member in IT systems
  • Proven experience with a wide variety of Hotel Applications
  • Experience of interacting with guests and managing their expectations is paramount
  • Demonstrated experience in assisting on Remediation IT projects
  • Experience in managing data network and telecommunications systems
  • Understanding and experience of IT infrastructure technologies, inclusive of security solutions, personal computing, help desk, servers, and printers

KNOWLEDGE, SKILLS AND ABILITIES

  • Troubleshoot and resolve technical problems or issues related to computer software and systems
  • Troubleshoot, modify, support, manage, and maintain applications programs and user accounts
  • Develop and maintain positive working relationships with others
  • Excellent knowledge of IT general controls, data, cyber-security, hardware/software systems
  • Ability to effectively coordinate and manage tasks and priorities
  • Be self-motivated and proactive going beyond the call of duty
  • Fluent in English with exceptional communication skills both in written and verbal form
  • Experience in maintaining Inventory of all hardware, software’s and licenses
  • Keeps track of all maintenance contracts and takes care of daily check list
  • Maintains and administer IT policies and procedures