Information Management System Assistant
CVPeople Tanzania | Full time
Arusha , Tanzania | Posted on 10/29/2021
Job Description
Rijk Zwaan Q-Sem Ltd is located in Arusha, Tanzania. Currently with 450+ employees. Rijk Zwaan is an international family company with a people-oriented culture. Rijk Zwaan is right at the start of the food chain. We develop vegetable varieties and sell the seeds produced from them globally. Rijk Zwaan Q-Sem Ltd is looking for motivated Tanzanians who are interested to fill up below vacant position.
Reports to: The Information Management System Assistant reports to the Information and Communication Technology (ICT) Support Engineer and works together with all departments.
Goal of the Job:
- Assist the ICT Support engineer in Tanzania with the more basic IT support requests and handle administrative activities
- Being 100% present during major events to help users work the IT equipment - Help run events / meetings where IMS support is needed (Projector issues, Webex share usage, connectivity).
- Assist and/or involved in IT related projects/changes.
Tasks
- Assist in tasks in asset management.
- Arrange the movement of IMS objects between subs / departments.
- First point of contact for people needed help with basic issues.
- Log and update issues in Topdesk and complete or assign to relevant person.
- Maintain Topdesk CMDB
- Schedule meetings / coordinate schedules between departments for IMS related activities.
- Prepare IMS tooling for meetings and events
- Help run events / meetings where IMS support is needed.
- Do end user training on basic computer use (Email/Word/General Computer use).
- Setting up Iphones, Ipads, desktops and laptops.
- Make sure broken IT devices are repaired and returned.
- Getting broken devices repaired (Physically taking to vendor).
- Working with suppliers (pricing, outages, hardware and follow-ups).
- All general IT queries for employees.
- Keep the local IT Infrastructure and devices organized.
- Assist and/or involved in IT related projects/changes.
Competencies:
- Excellent follow up and time management skills.
- Pro-active, disciplined and working in a systematically approach.
- Practical and common sense approach.
- Independent self-motivated with good communication skills.
- Computer literacy (is used to doing tasks, arranging above via computer tools).
- Fluent in English and Kiswahili, both in speaking and writing.
- Flexible and willing to travel occasionally in Tanzania.
- Training skills, helpful and comfortable with speaking in front of bigger groups.
- Patience.
Requirements
Diploma’s/certificates:
- Diploma / Bachelor degree (added value).
- Computer technical skills or training (IT degree or courses taken, tech affinity).
- Driving license (class D).
- Status: Permanent Position.
How to Apply:
If you believe, you can clearly demonstrate your abilities to meet the criteria given above, please submit your application letter with a detailed CV attached with relevant academic certificates to the following address;
Human Resource Manager
Rijk Zwaaan Q-Sem Ltd
P.O.Box 12345
Arusha, Tanzania.
Or at ajira@rijkzwaan.com
To be considered your application must be received by 17th November 2021. Only short listed candidates will be contacted.
Rijk Zwaan is an equal opportunity company everyone is encouraged to apply.
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