Communications and Knowledge Management Specialist
CVPeople Tanzania | Full time
Dar es salaam , Tanzania | Posted on 06/16/2021
Reporting To: Project Director
Position Contract Period: Up until 30th September 2021, Renewable
About Pact
At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.
Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.
Project Overview
ACHIEVE is a five-year, USAID-funded global cooperative agreement with the dual objectives of attaining and sustaining HIV epidemic control among at-risk and hard to reach pregnant and breastfeeding (PBF) women, infants, children, and youth, as well as to mitigate the impact of HIV/ AIDS and prevent HIV transmission among these populations; and supporting the transition of prime funding and implementation to capable local partners in order to meet the PEPFAR goal of 70% of funding to local partners.
ACHIEVE is funded by USAID in Tanzania to implement a four-year activity ( October 2020 to April 2024) which aims: (1) to improve national- and community-level social welfare systems in order to sustain support for orphans and vulnerable children (OVC) and families affected by HIV and (2) to strengthen the capacity of local organizations to deliver OVC services and (3) to deliver high quality OVC services and DREAMS interventions for AGYW 9-14 years .
Position Summary:
The communication and Knowledge Management Specialist will be part of the program senior team. S/he will be responsible for overall communication and knowledge management of the USAID ACHIEVE Tanzania project. The successful candidate will be responsible for leading the documentation and knowledge management
Specific responsibilities:
1. Internal Communications Management:
- Write key project communication plan in line with project needs, staff requirements, and USAID communications guidelines.
- Work with technical team to identify and prepare the project Communications Standard Operating Procedures; brief all staff and consortium on its implementation.
- Develop and/or update relevant communications materials for the project.
- Manage and Motivate staff to use internal communication channels, including but not limited to social media, and monitor their use.
- Guide staff members and grantees on branding and marking requirements.
- Organize and conduct training of partners on media relations, story writing, etc.
- Serve as liaison with Pact HQ Integrated Communications team
- In consultation with the senior management team and advisors identify the project ongoing documentary needs and lead the documentary exercise
- Prepare all the project events including preparation of the short video, virtual presentations, and brief materials to be presented at the key organization, national and LGAs events. Events may include, World AIDS day, African Child Day, Women Day, Social welfare annual events etc
- Work with the technical team to identify, prepare, review the project briefs, photo books, success stories, and best practices and package them for Pact, USAID and external presentation.
- Support Zones staff and CSOs to prepare start up (and closeout in future) events including reviewing the event plan, developing virtual presentation, video and audio materials.
2. Writing and Copy - Editing:
- Prepare and /or facilitate the project report writing.
- Work with staff to identify and document, Compile and circulate monthly/quarterly project newsletter.
- Train staff, consortium, and CSOs on success stories, lessons learned writing and other ways to capture beneficiary narratives.
- Edit success stories, take and train staff on how to take high resolution and high-quality photos as well as how to obtain from beneficiaries on photo use consent.
- Write feature stories or blogs for publication and/or posting on websites and social networks.
- Prepare workshop reports.
Copy-edit donor reports and other documents for external audiences - Support the procurement team to select translators as needed and monitor translated deliverables for quality.
3. External Communications Management:
- Work with team to identify opportunities to share project information with external audiences, including use of alternate forms for documenting the program (e.g., infographics, short films, audio, etc.)
- Work with team to develop materials and messages that demonstrate program progress and achievement, tracking and “telling a story “around program data, including factors critical to success and/or areas needing improvement
- Work with the M&E team to develop state of art data visualization for the project presentation.
- Support Project Director to disseminate quarterly updates to key external stakeholders, including the Tanzanian government.
- Prepare materials for special events and VIP visits, including speeches, fact sheets, scene setters, etc.
- Manage media relations, e.g., pitching stories, preparing press releases, responding to media queries.
- Manage content on the project website, Facebook page, tweeter, Instagram or other public platforms Liaise between the program staff, the procurement officer and suppliers to ensure that all printing work is of good quality and standards
4. Knowledge Management:
- Develop a knowledge management plan for the project
- Raise awareness of all staff and consortium on the plan and monitor adherence to the pla
- Collect, manage and store various types of project documentation, such as trip reports, donor reports, success stories, project photos, etc.
- Maintain project filing system to ensure that documents are accessible to Pact staff and consortium members as relevant
- Serve as project liaison with Pact HQ Knowledge Management team
Minimum Requirements:
Education:
- Bachelor’s Degree plus three years in the field(s) relevant to the fulfillment of the duties and responsibilities as described above.
- A minimum of 4 years’ experience in a position(s) that required significant amounts of writing responsibilities.
- Experience with using various types of traditional media (radio, TV, newspapers), and experience using various types of social media platforms (Facebook, Twitter, blogs, WhatsApp, Instagram, Youtube, etc.)
- Experience in identify intriguing success stories, writing interesting case studies, conference abstracts, posters, etc.
- Experience with developing content and design of newsletters and web sites
- Experience compiling and copy-editing reports, brochures, newsletters, technical briefing papers, and other similar types of publications for external circulation.
- Experience serving as an institutional spokesperson and speaking to wide audiences of press and development practitioners.
- Experience with document management and filing systems.
Skills and Attributes:
- Excellent English written communication skills (professional vocabulary, perfect spelling, and grammar)
- Excellent oral communication skills in English mandatory; fluency in Kiswahili preferred.
- Strong computer skills, including newsletters (Publisher), graphic development, Word and PowerPoint.
- Photography skills a plus
- Events planning skills
- Creative thinker and good at expressing ideas
- Team player, self-starter, & enthusiastic