Market Sales Manager
TalentintheCloud International
Zanzibar West, Tanzania
The continent’s most successful and fastest growing payments company is looking to add a talented and experienced Market Sales Manager to their team.
Since identifying a gap in the African online payments landscape, they have rapidly led the online payments industry into centre stage - turning online transactions into a preferred choice of conducting business across all industries. Growing from being predominantly an East African payments service provider they are now the biggest pan African PSP with a footprint in over 18 African countries! (Including SA)
By constantly implementing advanced and innovative payment technologies and by providing the highest security levels they have truly enabled their customers to have the freedom to pay and get paid anywhere, anytime!!
People are their most important asset, and they invest a great deal of time and resources in training and developing each and every person within the business to help them achieve great results. Reporting into the Country Manager for Tanzania, the ideal candidate will come with in-depth experience, a natural flair for sales, a great grasp of the ever-changing FinTech space and a superb can-do attitude.
Requirements Key Responsibilities
- Lead the Zanzibar team in new merchant's acquisition
- Agree on personal & team sales targets (shared separately), plan, initiate and execute sale meetings
- Create & execute and sales campaigns plus programs as well as reporting
- Manage own & oversee markets' sales team meetings, schedule & follow up with clients each month, face-to-face, online and phone calls to generate new sales
- Manage new merchants and ensure adequate after sales relationship management
- Lead in merchants’ reactivation initiatives plus ongoing client revenue management meetings
- Assign sales rep responsibilities for specific sales projects & shared marketing campaigns
- Train, uphold & implement (where relevant) the company sales procedures
- Oversee and participate in Customer Support activities as requested by Customer Support & Operations
- Vet all requests for new accounts (KYC) with recommendations (where relevant) to Sales Operations Manager, Country Manager – Tanzania or Regional Sales Manager
- Compliance: Review all new merchants’ compliance per vertical
- Prepare and present weekly reports to the Country Manager – Tanzania and/or Regional Manager, based on sales targets, activities and achievements, deadlines and market intelligence
- Participate in sales roadshows, workshops, client exhibitions and events as directed by Sales and/or Marketing Division
Key Competencies
- Strong communication skills both verbal and written
- A great salesperson with strong negotiation skills
- Ability to supervise a team
- Experience in activity, task and sales reporting
- Proven customer relations skills
- Proven track record in frontline sales and CRM system management
- Excellent face-to-face + online presentation skills
- Confidence, enthusiasm and persuasive in nature
- Good time-management skills
- The ability to work under pressure and meet stipulated deadlines
- Possess a sense of Responsibility, Leadership and Innovation
Core Skills
- Working knowledge of hospitality, travel or e-commerce industries
- Minimum 5 years’ background in sales with management sales experience
- Understanding of MS Office System including Excel & PowerPoint
- Experience in working with a CRM system desirable.
- Experience of Res Systems, Virtual Card services (Booking.com, Expedia) & online channel management advantageous
- Fluent & confident presenter