Job Opportunity at Crdb Bank, Digital Marketing Officer


Digital Marketing Officer 

Job Summary

Responsible to develop, implement, track and optimize our digital marketing campaigns across all digital channels.

Key responsibilities:

  • Create and implement Social Media content strategy for campaigns and product marketing.
  • Understand and evaluate key technical and tactical trends in digital marketing.
  • Create and publish content calendar for all digital marketing channels including social media, email, SMS, and the App error-free.
  • Planning, executing and optimizing Influencer Marketing activities to make sure the Bank gets ROI.
  • Plan out, create and optimize engaging contents for both organic and product related with the best formats  for all digital channels to maximise organic reach and shareability.
  • Create, manage and optimize digital ads to maximize ROI across all digital channels and platforms including social channels, video channels, email, display & remarketing.
  • Leverage on digital trends and competitor benchmarking to optimize digital marketing executions across digital channels including social media.
  • Working closely with online advertising partners to make sure the bank gets maximum visibility and value for money.
  • Create and dispatch push notifications (both App and web) to subscribers who opted in to drive platforms’ usage in the App and website as well.
  • Create, manage and optimize email marketing campaigns for customer engagements including; upselling and cross-selling banking products and services.
  • Leverage on CRDB staff in maximizing our content reach by sharing with the staff groups WhatsApp and Facebook Groups.
  • Conducting live coverage on social channels including Facebook, Twitter, Instagram and YouTube for bank events, product launches or any live coverage assigned by your line manager.
  • Making sure the entire website is updated with the latest bank information and product details and campaigns supporting all departments on posting contents on the website.
  • Reviewing and updating messages on all digital channels to make sure they align with overarching brand messages.
  • Tracking, reporting and optimizing digital performance on a weekly and monthly basis and per campaign.

Experience, Knowledge and Skills Requirements

  • Bachelor degree in marketing, Business or any related field.
  • 4+ years of working experience in digital marketing.
  • Exposure to multi-faceted, strategic marketing responsibilities a plus.
  • Highly motivated, organized, self-starter who thrives in a fast-paced environment.
  • Be able to work under pressure and prioritize accordingly.
  • Best in creative writing and storytelling.
  • Strong analytical skills and data-driven thinking.
  • Growth-minded, lateral thinker, eager to learn so that he/she improves overall marketing executions.
  • Better understanding of multimedia designs.
  • Basic understanding of HTML, CSS and JavaScript.
  • Knowledge of using Google Ads, Facebook Ads, Twitter Ads and LinkedIn Ads, Play Console and Sendgrid.
  • Solid experience of using website analytics tools (e.g., Google Analytics, Search Console and Tag Manager).

CLICK HERE TO APPLY